SMB retailers are now in the throes of the holiday season. While the focus is (understandably) on making sales, it is not a time to let your guard down when it comes to POS security. That’s because data thieves are relying upon the holiday hustle and bustle to serve as a distraction so they can make off with your customers’ credit card information.
It’s common to train your sales staff to look for shoplifters, but it may be less common to discuss the physical security of your POS systems. Believe it or not, it is quite simple to discover when a payment-related device has been tampered with—but your associates need to know what to look for.
With that in mind, we’ve created the following checklist to serve as a quick reference for your employees. Post this handy tool to help your employees keep POS security in mind over the holidays and beyond—we’ve included a link to a printable version below.
Point-of-Sale (POS) Security Checklist
Help us protect our customers’ credit card information!
- Familiarize yourself with the appearance and agreed-upon location
of your POS device(s) and connecting cables
- Perform a visual inspection of all sales desks upon arrival, mid-shift
and prior to leaving, to ensure that terminals have not been moved,
altered or tampered with in any way
- Keep employee-only areas (especially the back office) inaccessible to
customers by ensuring that doors remain locked
- Protect the shopper who inadvertently leaves their credit card behind
by locking it in a safe or restricted area until the customer returns for it
- Ask your manager if something unusual occurs, such as the sudden
appearance of an unfamiliar component or device
Happy Holidays! If you have any questions related to the security of your store’s sensitive information, please click here or give ControlScan a call at 1-800-825-3301, x 2. We’d be happy to help.