Privacy

January 1, 2017

The ControlScan, Inc. (“ControlScan”) Privacy Policy is designed to assist you—businesses, consumers and the general public—in understanding how we collect and use the personal information you provide to us, and to help you make informed decisions when using the www.controlscan.com, www.pcicomplianceguide.org, www.mycontrolscan.com and www.secureedge.com Websites and all of our related services therein.

Contact Information

To request a correction or deletion of your private information, or if you have any questions and general comments about this privacy policy, please contact us: e-mail: support@controlscan.com

Surface mailing address:
ControlScan, Inc.
11475 Great Oaks Way, Suite 300
Alpharetta, GA 30022

Phone: 1-800-825-3301
Fax: 1-800-825-2207

What Information Do We Collect?

When visiting the ControlScan Website, you may provide us with two types of information: personal information you voluntarily choose to disclose that is collected on an individual basis such as name, address, email address and credit card information and Website use information gathered on a collective basis as you and others browse our Website.

Personal Information You Choose to Provide

Registration Information

You will provide us information about yourself, your firm or company and your practices when you register to be a member of the ControlScan, register for certain services or register for e-mail newsletters and alerts. You may also provide additional comments on how you see ControlScan serving your needs and interests.

E-mail Information

If you choose to correspond with us through e-mail, we may retain the content of your e-mail messages together with your e-mail address and our responses. If you use ControlScan’s “E-mail this page” feature to send a copy of that page to someone else, your e-mail address will appear as the sender of the e-mail. Both your e-mail address and the recipient’s e-mail address will not be used for any other purpose. ControlScan does not store this information and used for the sole purpose of sending this one-time email.

How Do We Use the Information That You Provide to Us?

Generally, we use personal information for purposes of managing and expanding our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our Website, new services and special offers we think you will find valuable.

Choice/Opt-out

ControlScan allows you the choice to opt-out of having your information used for purposes not directly related to our site, when we ask for the information.

Until you explicitly opt-in for the first time, ControlScan considers you in the opt-out category. ControlScan always notifies its customers when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.

If you do not wish to receive any promotional or marketing e-mails and/or surface mail marketing letters, you may opt-out of receiving those communications by using the opt-out mechanism on the User Account Settings Web page, or by sending an e-mail with the subject line “Unsubscribe” to support@controlscan.com or contact a Customer Service Representative at 1-800-825-3301. When you choose to use our forward to a friend feature in our newsletters, you will be taken to a third party site and that their privacy policy governs the collection and use of the information collected on that site. If your friend wishes to stop receiving these emails from this 3rd party, please contact them at 678-247-0500.

You may not opt-out of receiving information regarding the security, initial use, expiration product enhancement of any of our Seal programs, or any other services we provide online and off. If you no longer wish to receive these notifications then you must deactivate your account. To cancel, please email your cancellation request to support@controlscan.com or call 800-834-8493.

Tracking Technologies

Technologies such as: cookies, beacons, tags and scripts may be used by ControlScan and our marketing partners, affiliates, or analytics or service providers (Google and Silverpop). These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user click activity as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies to establish Internet browser session state. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LSOs such as HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs.

Analytics / Log Files

As is true of most Websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We do not link this automatically collected data to other information we collect about you.

Behavioral Targeting / Re-Targeting

We partner with a third party to either display advertising on our Website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here. Please note this does not opt you out of being served ads. You will continue to receive generic ads.

Social Media Widgets

Our Website includes Social Media Features, such as the Facebook Like button (and Widgets, such as the Share this button or interactive mini-programs that run on our site). These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Sharing Information with Third Parties

We do not share, rent, or trade PII with third parties for their promotional purposes. We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties.

We also use third parties to facilitate our business, including, but not limited to, sending e-mail and processing credit card payments. In connection with these offerings and business operations, our partners and other third parties may have access to your personal information for use in connection with business activities. These companies are authorized to use your personal information only as necessary to provide these services to us.

As we develop our business, we may buy or sell assets or business offerings. Customer, e-mail, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer such information in the course of corporate divestitures, mergers, or any dissolution. You will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

How Do We Protect Your Information?

Security

E-mail is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by e-mail. The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number, national ID, personal health information) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). To learn more about SSL, follow this link—https://www.globalsign.com/en/ssl/

We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

How Can You Access and Correct Your Information?

If your personal information changes or if you no longer desire our service, you may, correct, update, delete/remove or deactivate it by e-mailing support@controlscan.com or by calling 1-800-825-3301. We will respond to your request for access within 30 days.

Certain Disclosures

We may disclose your personal information if required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law or comply with legal process served on us or Affiliated Parties; (b) protect and defend our rights and property, the Site, the users of the Site, and/or our Affiliated Parties; (c) act under circumstances to protect the safety of users of the Site, us, or third parties.

What About Other Websites Linked to Our Website?

We are not responsible for the practices employed by Websites linked to or from our Website nor the information or content contained therein. Often links to other Websites are provided solely as pointers to information on topics that may be useful to the users of our Website. Please remember that when you use a link to go from our Website to another Website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other Website, including Websites which have a link on our Website, is subject to that Website’s own rules and policies. Please read over those rules and policies before proceeding

Your Consent

By using our Website you consent to our collection and use of your personal information as described in this Privacy Policy. If we change our privacy policies and procedures, we will post those changes on our Website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page prior to the change becoming effective.

Customer Surveys

From time to time, ControlScan may conduct customer satisfaction surveys concerning the certification process and usability functions related to our Website, or any other future service we may provide, in order to improve our services and programs. We welcome member feedback, always, but the contact information requested in the surveys is optional. We also occasionally share this survey data with third parties, but only in a cumulative, statistical format, without disclosing any personal or identifying information of ControlScan members.

Press Releases and Media Relations

To request a press release or media relations kit, or in order to contact a member of our Media/Public Relations department, ControlScan requires that you enter your e-mail address, name, company, phone number and reason for inquiry, either on our Web form, or by phone to fulfill your request. ControlScan will not share the information you provide with any third-party companies, without your permission, with the exception of any third-party company we may retain for distribution of press releases to the public.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at support@controlscan.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Customer Testimonials

We post customer testimonials on our Website which may contain personally identifiable information. We do obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial. If you wish to update or delete your testimonial, you can contact us at support@controlscan.com.

Live Chat

We use live chat to assist you with questions about our products. If our live chat is offline we will collect your name and email address so that we may reply to your request.

Blog / Forum

Our Website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at support@controlscan.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Changes to the Privacy Policy

We may occasionally update this Privacy Policy. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the personal information we collect. Your continued use of the Website constitutes your agreement to this Privacy Policy and any updates.

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